Shipping Policy:

1. We offer free shipping within the continental United States for all orders.
2. Orders are usually processed within 1-2 business days and are shipped via standard ground shipping.
3. Estimated delivery times are between 3-7 business days from the date of shipment.
4. We do not ship to PO Boxes, APO/FPO addresses, or international locations at this time.
5. We are not responsible for any delays in shipping due to unforeseen circumstances such as weather conditions, natural disasters, or other similar events.

Cancellation Policy:

1. If you need to cancel your order, please contact us as soon as possible at info@kohirmattresses.com.
2. If your order has not yet shipped, we will cancel your order and provide a full refund.
3. If your order has already shipped, you may refuse delivery of the shipment or return the item(s) in accordance with our return policy.
4. If you cancel your order after it has shipped, you will be responsible for all shipping charges associated with the order, including the return shipping charges.
5. We reserve the right to cancel any order for any reason at any time.

We hope this Shipping and Cancellation Policy helps clarify our procedures. If you have any further questions or concerns, please do not hesitate to contact us at info@kohirmattresses.com.